Returns & Exchanges

At BAJAAO.COM, we want you to be completely satisfied with your gear. If your purchase doesn't meet your expectations, our hassle-free return policy allows you to return or exchange electronics and musical instruments within 10 days of delivery.

1

Initiate Request

Log in to your BAJAAO account, navigate to your order history, and select the 'Return/Exchange' option for the specific item to generate a request ID.

2

Quality Assessment

Our support team will review your request and may ask for photos or videos of the product to verify its condition and ensure all original packaging is intact.

3

Reverse Pickup

Once approved, we will arrange a free reverse pickup from your address; please ensure the item is securely packed in its original box with all accessories and manuals.

4

Refund or Replacement

After the item reaches our warehouse and passes a final inspection, we will process your full refund to the original payment method or ship your replacement unit within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing